WHO WE ARE
The Psychiatry Adolescent & Child Unit (PAC Unit) was established in December 1999 as part of expanding services offered by the Department of Psychological Medicine. The Department of Psychological Medicine has been in operation since 1965 focusing more on adult mental health.
The PAC Unit is a specialized mental health service for children 18 years old and below, who have difficulties n their academic, emotions, behavior and/or relationship with others. Children and their families can seek help by self-referrals or referrals made by other family members, teachers or doctors via telephone, letter or e-mail.
VISION
The unit hopes to incorporate efforts in reducing and treating children with mental health difficulties, promote better understanding of mental in children and to reduce the stigma associated with it.
MISSION
- Clinical
- To provide quality psychiatric care to the client and their family with appropriate and clinically proven and safe treatment methods.
- Education
- To promote and educate the community about common childhood disorders.
- To train other interested parties
- Research
- To conduct and participate in research applicable to the practice of Child and Adolescent Psychiatry
WHAT WE DO
We offer services on assessment, treatment and support.
ASSESSMENT
- Assessment of children with emotional, behavioral, speech, language or learning difficulties
- Assessment and treatment of children with hyperactive behavior and other behavioral difficulties (e.g. unable to listen and cooperate with others and /or emotional symptoms (depress, irritable, anxious, fear of things or situations).
- Assessment and treatment of children with odd behavior or thoughts (psychotic).
TREATMENT & SUPPORT
Our treatment and support are for the children and parents. This includes:
- Individual therapy
- Group therapy
- Social skills group
- Sensory-motor program
- Parents support group
- Medication
REPORT: WORKSHOP WITH SCHOOL COUNSELORS
(prepared by En. Abdullah bin Anuar & Pn. Norhaniza bt. Idris, Psychology Officer, Psychiatry Adolescent & Child Unit (PAC Unit), UMMC)
The PAC Unit also has been working closely with Wilayah Persekutuan Education and especially Selangor Education Department since year 2000 through workshops, seminars and meetings with the education officers, teachers, school counselor, students and parents. Our aim is to promote awareness of mental health especially among children and adolescents.
In Year 2015, we had a series of workshops where we work closely with the school counselors in primary and secondary school focusing in Daerah Petaling Utama. We discussed on childhood psychiatric disorders and how they can help the children in school.
The workshop with the school counselors were held on the following dates:
- 27th March 2015 with 22 participants
- 24th April 2015 with 18 participants
- 26th June 2015 with 19 participants
- 31st July 2015 with 14 participants,
- 28th August 2015 with 15 participants and
- 2nd October 2015 with 20 participants in attendance.
Each workshop took about approximately 3 ½ hours (9 am to 12:30 pm). Prof. Aili led the workshop and assisted by Dr. Manveen Kaur, Encik Abdullah Anuar and Puan Norhaniza Idris. Prof. Subash assisted in the first workshop. The occupational therapist attached to the unit, too attended these workshops.
During the sessions, cases seen by the school counselors were discussed. The cases brought up for discussion where mainly students seen by the counselors in their school. The cases include:
- Students with school difficulties
- Students with difficulties attending school
- Students with behavioral difficulties e.g. abused, bullied, bullies, and even several cases of pregnancies.
The counselors were noted to be very responsive and attentive in the discussions. As stated above they brought in a variety of cases as they felt it was difficult for them to manage the cases initially or they were unsure of what they were seeing. As the weeks went by, the PAC staffs noticed there was a significant improvement in understating and handling of the cases by the counselors. They were more relaxed, enthusiastic and most importantly, they could understand in depth about what cases they were seeing, handling and consulted about. They seemed to be able to put into practice the knowledge and skills they have learned from the group discussions. The PAC staffs could see the counselors were more attentive, receptive, and empathetic in the student cases they were managing. More importantly, their growth and confidence were significantly noted. They felt empowered and rejuvenated. We could see that in many of the participants, they wanted to understand their clients more instead of just intervening. They felt more confident of themselves and this was noted in their presentation and understanding of the students they were handling.
During the last workshop (2nd October 2015), to the surprise of the PAC Unit staffs, the school counselors initiated their own plan to carry out smaller group discussions with their colleagues. The counselors were to become the main facilitators with them leading the small group discussions. Additionally the participants were teachers having mental health difficulties and unable to cope with work. They came back and reported to the main group, the suggested workshop went well, with the trained counselors feeling confident enough and definitely excited.
As our participants were feeling empowered with their new skills and abilities, it was agreed to continue the workshop next year. They felt they needed the regular supervision as the sessions:
The dates of next years sessions are to be confirmed.
We would like to thank the Malaysian Psychiatry Association (MPA) for helping with the funding of this community project.
Attached is the report by the Pejabat Pendidikan Daerah Petaling Utama and the participants. (View Report)
HOW TO GET AN APPOINTMENT
Parents may obtain a clinic appointment directly through self-referral by phone, email or fax. Parents are requested to speak to Puan Zarina or Puan Janah who are trained and qualified nurses. They will take down some details including name, age of child and why the child needs to be seen at the unit; parents contact details will also be required. Parents can request for Referral Form and then forward it to the unit via mail, email or fax. This form is preferably for those who live in Klang Valley. Those who live outside of Klang Valley, please contact us so that we can provide the address of nearest service to your area.
Clients who are in school going age and having severe difficulties at home or school are given priority. The other clients will be given appointments on a date being available basis. The nurses will call the parents at least a week prior to the appointment time. Parents are requested to reach the unit at least 30 minutes (for new patients) prior to the appointment time to register their child. In addition, new clients should bring the copies of previous evaluations and/or testing, as well as pertinent school or medical record.
Parents / guardians are requested to be on time as being late for appointments means losing valuable clinical time. Follow-up patients should arrive 15 minutes prior to their scheduled appointment time.
Click here for Referral Form
Waiting time for new appointments
Due to the large number of referrals, our waiting time for new appointments is minimum twenty-four weeks onwards. Urgent cases (e.g. severely depressed, uncontrolled behavior or self-harm) can be seen at the Psychiatry Walk-in clinic (D clinic), Ground Floor of Kompleks Perubatan Psikologi or the Trauma and Emergency Centre. After being seen by the psychiatric Medical Officer, the cases will be discussed with the clinicians or referred to the PAC Unit.
WHAT TO EXPECT DURING ASSESSMENT APPOINTMENT
Assessment procedure
Clients are seen by appointments only. During the initial assessment, the client is seen preferably with their parents or guardian(s) / next of kin. The assessment is conducted by one or more clinical staffs and each assessment/ session can last between 30-60 minutes. During the assessment, clients and their family would be asked questions pertaining to why have they come or asked to come for the assessment. The clinicians will explore what possible contributory, aggravating or precipitating factors that could play a role in the presenting complaints. Childhood and family history would also be asked about; including the history of family origin. Children may be seen together and/or separately from their parents. Feedback regarding the presenting problems and management plans will be discussed with the family at the end of the session. The assessment and treatment are confidential and individualized to the specific client and their difficulties. In some cases, the school or any other relevant authorities/ persons will be contacted to help the team assess the difficulties and manage each client.
Some clients may need to undergo further assessment e.g. intelligence test or examination by another clinician in a similar or different unit. Follow-up sessions at the unit will be arranged if required. The follow-up sessions will last for about 30 - 60 minutes depending on the type of difficulties and therapy offered.
Clients and their family are required to be punctual for the appointments and to inform the unit if they are unable to keep their appointment. A unit staff will call the family if the clinician is called away sick or have other duties, another appointment date will then be given. Clients, who have missed their appointment and want to be seen again, will be rescheduled on the next available date.
Services fee
The service is free for all government school students, thus a letter from the school is required to show the schooling status of the child. For other non-government school going children who are Malaysian, a minimal fee of RM30/- for consultation and RM10/- for therapy is charged. These charges do not include the cost of medication.
Documents required for registration are:
- Birth certificate / IC / Passport
- Government school letter (that shows client is schooling in the respected school)
- Guarantee letter (valid for 3 months only) / Pensioner card (if any)
- Social Welfare Department card (if any)
THE TEAM
The unit consists of clinical and supporting team.
Clinical team
- Associate Professor Dr. Aili Hanim Hashim
|
Child & Adolescent Psychiatrist |
- Associate Professor Dr. Subash Kumar Pillai
|
Psychiatrist with special interest in child and adolescent |
|
Child & Adolescent Psychiatrist |
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Psychology Officer |
|
Psychology Officer |
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Occupational therapist |
- Pn. Nur Amirah Mohd Yusoff
|
Occupational therapist |
- Pn. Nurfasihah binti Mokhtar
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Occupational therapist |
- Pn. Engku Nurul Hasanah binti Engku Kamal Bakri
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Occupational therapist |
- Pn. Nor Nabillah binti Hamzah
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Occupational therapist |
Supporting team
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Staff nurse |
- Pn. Nurul Janah binti Azmi
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Staff nurse |
- En. Mohd Shahril bin Azhari
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Administrative Assistant |
- Pn. Norfadzlina Ab. Rahim
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Health attendant |
- Pn. Rosmawanihafiza binti Mat Zahari
|
Health attendant |
CONTACT US
Address
Psychiatry Adolescent & Child Unit
Department of Psychological Medicine
Complex of Psychological Medicine
University Malaya Medical Centre
59100 Kuala Lumpur, Malaysia.
Clinic hours
Monday - Thursday |
: 8:00 am - 1:00 pm
: 2:00 pm - 4:30 pm |
Friday |
: 8:00 am - 12:15 pm
: 2:45 pm - 4:30 pm |
The team request calls made by parents to be done during the above stated operation times, preferably after 2:00 pm.
Clinic numbers
Telephone: |
- 03 - 79494422 extension 3098 (to speak to a staff / receptionist for general enquiries) OR
- 03 - 79493099 (to speak to a nurse for appointments or clinical matters)
|
Fax: |
|
Email: |
shahril@ummc.edu.my (to send referral form) |
Phone enquiries, if possible: 2 p.m. - 4 p.m.
The nurses are trained and will handle all clinical enquiries e.g. where, how and if parents should seek help, appointment times or change in appointments, so as not to interrupt the doctors clinical sessions with their clients. Urgent and important enquiries are discussed with the clinicians directly.
Location
The unit is on the 1st floor of Kompleks Perubatan Psikologi, University Malaya Medical Center. Parking is extremely limited thus clients and their family are encouraged to come early.